The woman looked old and used up. Her skin was grey and very lined and she didn't smile. She kind of dragged around. Her husband was happier and looked a lot younger (maybe he wasn't.)
When they came to check out, I thought what a grouchy lady. And other non flattering things. Then I opened a conversation with her. I asked her and her husband how many years they'd been married, and then I smiled and asked how they met. She smiled from her heart as sweet memories came up for her. By the time they left the store, she her mood was light and happy.
I'll bet they talk about old times and feel the love.
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